Remote Client Relations Associate

Job Description:

The LEGO Group is seeking a Remote Client Relations Associate to join our team in Arhus, Midtjylland, Denmark. This part-time position is perfect for individuals who are independent, reliable, and have a passion for delivering exceptional customer service. As an entry-level role, no prior experience is required, making it ideal for those looking to start their career in client relations.

Responsibilities: - Managing client interactions through various communication channels, including email, chat, and phone - Resolving customer inquiries and issues in a timely and efficient manner - Building and maintaining strong relationships with clients to ensure satisfaction and retention - Identifying opportunities to upsell or cross-sell products and services - Collaborating with internal teams to address client needs and provide solutions - Providing feedback to management on customer trends and preferences

Requirements: - Excellent communication skills, both written and verbal - Strong problem-solving abilities and the capacity to think innovatively - Ability to make quick and effective decisions under pressure - A high level of organization and attention to detail - Proficiency with computer systems and software applications - A positive attitude and a desire to exceed customer expectations

Benefits: - Relocation allowance for qualified candidates - Free accommodation during training and onboarding period - Travel opportunities for top performers

Working Environment: At the LEGO Group, our focus is on exceeding customer expectations and delivering delight. We are committed to providing a supportive and inclusive work environment where employees can thrive and grow in their roles.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: The LEGO Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of their race, gender, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.