Client Relations Associate - Work from home

Job Description:

SP Group is seeking a motivated and independent Client Relations Associate to join our team on a part-time basis. As a Client Relations Associate, you will be responsible for managing client relationships, addressing client inquiries and concerns, and ensuring overall client satisfaction. This position will be remote, allowing you to work from the comfort of your own home.

Responsibilities: - Build and maintain strong relationships with clients through regular communication - Address client inquiries and concerns in a timely and professional manner - Collaborate with internal teams to ensure client needs are met - Identify opportunities to upsell or cross-sell additional products or services to clients - Monitor client satisfaction and take proactive steps to address any issues - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices in client relations

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 3 years of experience in client relations or a similar role - Strong emotional intelligence and problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and CRM software - Experience working in a remote or virtual team environment

Benefits: - Disability insurance - Medical coverage - Visa sponsorship

Working Environment: At SP Group, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration, and strive to create a supportive and inclusive work environment for all team members.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: SP Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.