Job Description:
Demant, a leading company in the hearing healthcare industry, is seeking a part-time Client Relations Representative to join our team in Arhus, Midtjylland, Denmark. This entry-level position requires at least 1 year of experience and is ideal for individuals who are passionate and resourceful.
Responsibilities: - Build and maintain strong relationships with clients through effective communication and exceptional customer service - Address client inquiries and concerns in a timely and professional manner - Conduct research to identify client needs and preferences - Collaborate with internal teams to ensure client satisfaction and retention - Assist in the development and implementation of client outreach strategies - Track and report client feedback to improve overall customer experience - Ensure accurate and timely processing of client orders and requests
Requirements: - 1 year of experience in a customer service or client relations role - Excellent communication and interpersonal skills - Strong time management and organizational abilities - Ability to conduct research and analyze data effectively - Proficiency in Microsoft Office Suite - Knowledge of CRM software is a plus
Benefits: - Parental leave - Employee discounts - Company transportation
Working Environment: At Demant, we value teamwork and collaboration. As a Client Relations Representative, you will have the opportunity to build strong relationships with colleagues, clients, and partners.
Equal Opportunity Statement: Demant is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, or disability.
Deadline to apply: 2024-05-16
Join our team and make a difference in the lives of our clients with hearing healthcare needs!
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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