Client Relations Specialist

Job Description:

We are seeking a hardworking and reliable Client Relations Specialist to join our team at Velux in København, Denmark. As a Client Relations Specialist, you will be responsible for fostering positive relationships with our clients, ensuring their needs are met and expectations are exceeded. This is an entry-level position with no prior experience required, making it a great opportunity for individuals looking to start their career in client relations.

Responsibilities: - Act as the main point of contact for clients, providing excellent customer service and resolving any issues or concerns that may arise - Build and maintain strong relationships with clients through regular communication and follow-up - Assist clients with product inquiries, orders, and any other related requests - Collaborate with other departments to ensure timely delivery of products and services to clients - Identify opportunities for upselling or cross-selling products to clients based on their needs - Keep accurate records of client interactions and transactions in our CRM system - Stay up-to-date on product knowledge and industry trends to better assist clients - Proactively seek feedback from clients to improve our services and products

Requirements: - Strong emotional intelligence and adaptability to handle various client personalities and situations - Excellent communication skills, both verbal and written - Ability to work independently and as part of a team in a fast-paced environment - Basic computer skills and proficiency in Microsoft Office Suite - High school diploma or equivalent; additional education or training in business or customer service is a plus

Benefits: - Employee discounts on Velux products - Travel and spending expenses covered for work-related activities - Medical coverage for employees

Working Environment: At Velux, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to providing the best possible service to our clients. As a Client Relations Specialist, you will have the opportunity to work with a supportive team and grow professionally in a dynamic and innovative environment.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Velux is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, ethnicity, gender, religion, age, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.