Remote Client Service Specialist

Job Description:

PreSeed Ventures is seeking a part-time Remote Client Service Specialist to join our team in Arhus, Midtjylland, DK. As an Associate Level professional with at least 4 years of experience in client service, you will be responsible for providing exceptional support to our clients in a remote setting.

Responsibilities: 1. Serve as the main point of contact for clients, addressing their inquiries and resolving any issues in a timely and professional manner. 2. Manage client accounts, ensuring all documentation and information is accurate and up-to-date. 3. Collaborate with team members to develop and implement strategies to enhance client satisfaction and retention. 4. Conduct research and analysis to identify opportunities for client growth and development. 5. Work closely with internal stakeholders to streamline processes and improve overall client service delivery. 6. Stay current with industry trends and best practices to provide informed recommendations to clients.

Requirements: 1. Dedicated and resourceful individual with excellent problem-solving skills. 2. Attention to detail and ability to prioritize and manage multiple tasks effectively. 3. Previous experience in client service or a related field is required. 4. Strong communication and interpersonal skills. 5. Proficiency in Microsoft Office and other relevant software tools.

Benefits: - Disability insurance - Joining Bonus - Profit sharing

Working Environment: At PreSeed Ventures, we strive to spark creativity and motivation in an environment that inspires greatness. We encourage collaboration, innovation, and continuous learning to support our clients and team members in achieving their goals.

Deadline to apply: 2024-07-14

Equal Opportunity Statement: PreSeed Ventures is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.