Client Service Specialist - Work from home

Job Description:

Universal Robots is seeking a Client Service Specialist to join our team on a part-time basis. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients while working remotely from home. This position is ideal for individuals with a minimum of 4 years of relevant experience and who possess the personality traits of reliability and motivation.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Build and maintain strong relationships with clients to ensure satisfaction and retention - Provide product and service information to clients and assist them with troubleshooting and issue resolution - Collaborate with internal teams to improve processes and enhance the overall customer experience - Keep accurate records of client interactions and follow up on any outstanding matters - Stay informed about industry trends and developments to better support clients' needs

Requirements: - Minimum of 4 years of experience in a client service role - Excellent communication skills and a high level of emotional intelligence - Strong problem-solving abilities and a proactive approach to customer service - Ability to work independently and as part of a team - Reliable and motivated with a strong work ethic - Proficiency in using customer service software and tools - Bachelor's degree or equivalent experience in a related field

Benefits: - Paid sick leave - Free accommodation for those located within Denmark - Dental insurance coverage - Opportunities for personal and professional development

Equal Opportunity Statement: Universal Robots is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

If you meet the requirements and are interested in this exciting opportunity, apply by the deadline of July 3, 2024. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.