Client Support Assistant

Job Description:

Novo, a dynamic company located in Frederiksberg, Hovedstaden, DK, is seeking a passionate and resilient Client Support Assistant to join our team on a part-time basis. This entry-level position does not require any prior experience, making it a great opportunity for individuals looking to kickstart their career in client support.

Responsibilities: - Provide top-notch customer service to clients through various communication channels, including phone, email, and chat - Assist clients with inquiries, issues, and concerns in a timely and professional manner - Collaborate with the sales and marketing teams to ensure client satisfaction and retention - Develop a deep understanding of our products and services to effectively address client needs - Maintain accurate records of client interactions and transactions in our CRM system - Assist with administrative tasks and projects as needed

Requirements: - Strong planning and presentation skills - Excellent communication and interpersonal skills - Ability to work effectively in a fast-paced environment - Detail-oriented and highly organized - Proficiency in Microsoft Office suite - High school diploma or equivalent

Personality Traits: - Passionate about providing exceptional customer service - Resilient in the face of challenges and obstacles

Benefits: - Paid Time Off (PTO) - Employee discounts - Travel opportunities

Working Environment: At Novo, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where every team member is valued and respected.

Deadline to Apply: Interested candidates should apply by May 29, 2024.

Equal Opportunity Statement: Novo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees are respected and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.