Client Support Associate

Job Description:

Thrane & Thrane is seeking a motivated and resourceful Client Support Associate to join our team in Arhus, Midtjylland, DK. This is a part-time position suitable for entry-level candidates with at least 1 year of experience in client support or a related field.

Responsibilities: 1. Provide exceptional client support via phone, email, and in-person interactions. 2. Assist clients with product inquiries, troubleshooting, and issue resolution. 3. Conduct client needs analysis to identify opportunities for upselling or cross-selling. 4. Collaborate with sales and marketing teams to ensure a seamless client experience. 5. Manage client relationships and act as a liaison between clients and internal departments. 6. Conduct negotiations with clients to ensure mutually beneficial outcomes. 7. Analyze client feedback and data to drive continuous improvement in service delivery. 8. Stay up-to-date on industry trends and best practices in client support.

Requirements: 1. Bachelor's degree in Business Administration, Communication, or related field. 2. Strong analytical skills and the ability to negotiate effectively. 3. Excellent communication and interpersonal skills. 4. Proven experience in providing exceptional client support. 5. Resourceful and able to adapt to a fast-paced work environment. 6. Motivated to exceed client expectations and contribute to the company's success. 7. Ability to work independently and as part of a team.

Benefits: - Parental leave for eligible employees. - Free accommodation for remote work or business travel. - Profit sharing opportunities based on performance and company success.

Working Environment: At Thrane & Thrane, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration to drive our business forward.

Deadline to Apply: 2024-07-22

Equal Opportunity Statement: Thrane & Thrane is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.