Client Support Manager - Work from home

Job Description:

Coloplast is seeking a dynamic and experienced Client Support Manager to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our clients in Ålborg, Nordjylland, DK. As a Client Support Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and serving as a resource for any questions or concerns they may have.

Responsibilities: - Develop and maintain relationships with clients, understanding their needs and providing solutions to meet those needs - Serve as the main point of contact for clients, addressing any issues or concerns in a timely and professional manner - Collaborate with internal teams to ensure client requests are handled efficiently and effectively - Identify opportunities to upsell or cross-sell products and services to existing clients - Stay up-to-date on industry trends and competitive landscape to provide valuable insights to clients - Track and report on key performance metrics to measure client satisfaction and success

Requirements: - Bachelor's degree in business or a related field - 6+ years of experience in a client-facing role, preferably in the healthcare industry - Strong communication and interpersonal skills - Driven and independent personality traits - Strategic planning and innovation skills - Ability to work effectively in a remote setting - Proficient in Microsoft Office suite and CRM software

Benefits: - Company-provided equipment - Profit sharing opportunities - Employee discounts on Coloplast products

Working Environment: At Coloplast, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. As a Client Support Manager, you will have the opportunity to work independently, while also collaborating with a team that values your input and ideas.

Equal Opportunity Statement: Coloplast is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.