Client Support Officer

Job Description:

Trifork is seeking a highly motivated and resourceful Client Support Officer to join our team in Arhus, Midtjylland, DK. As an Associate Level Client Support Officer, you will be responsible for providing exceptional support to our clients and ensuring their satisfaction with our products and services. This part-time position requires at least 4 years of experience in a similar role.

Responsibilities: - Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Develop and maintain strong relationships with clients to ensure their ongoing satisfaction and loyalty - Collaborate with internal teams to resolve client issues and improve overall customer experience - Provide training and support to clients on the use of our products and services - Identify opportunities for upselling or cross-selling additional products or services to clients - Monitor client feedback and satisfaction levels to identify areas for improvement - Assist in the development and implementation of client support strategies and processes

Requirements: - 4+ years of experience in a client support or customer service role - Resourceful and motivated individual with strong leadership and planning skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize competing demands - Proficiency in Microsoft Office and customer relationship management (CRM) software - Bachelor's degree in a related field preferred

Benefits: - Life insurance - Relocation allowance - Medical coverage

Working Environment: At Trifork, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to creating a positive impact on the world around us and promoting a culture of sustainability in everything we do.

Equal Opportunity Statement: Trifork is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. We are committed to diversity and inclusion in the workplace and encourage individuals of all backgrounds to apply.

Deadline to Apply: 2024-07-05

Join Trifork as a Client Support Officer and be part of a dynamic team that is dedicated to delivering exceptional support to our clients and making a positive impact on the world. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.