Remote Customer Care Specialist

Job Description:

As a Remote Customer Care Specialist at Coloplast, you will play a crucial role in providing exceptional customer service to our clients in the healthcare industry. Your responsibilities will include responding to customer inquiries via phone, email, and live chat, providing product information and support, processing orders, and resolving any issues or concerns in a timely and professional manner. Additionally, you will collaborate with internal teams to ensure streamlined communication and customer satisfaction.

Requirements:

- 4 years of experience in customer service or a related field - Resilient and resourceful mindset to handle challenging situations - Strong soft skills such as teamwork and attention to detail - Excellent communication skills, both written and verbal - Ability to work independently and manage time effectively - Proficiency in using customer service software and tools - Experience working remotely or in a virtual team environment is a plus - Knowledge of the healthcare industry or medical products is beneficial

Benefits:

- Gym membership - Free food - Employee discounts on Coloplast products

Working Environment:

At Coloplast, we are committed to fostering a diverse and inclusive work environment where all employees feel a sense of belonging. As a Remote Customer Care Specialist, you will have the opportunity to contribute to our culture of inclusivity and innovation, paving the way for a more inclusive future in the healthcare industry.

Deadline to Apply: 2024-07-13

Equal Opportunity Statement: Coloplast is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.