Remote Customer Service Assistant

We are looking for a Remote Customer Service Assistant to join our team at Biogen Idec in København, DK. As a part-time Associate Level role, this position requires a candidate with a minimum of 3 years of experience in customer service.

Responsibilities: 1. Provide exceptional customer service to clients via phone, email, and live chat. 2. Assist customers with inquiries, concerns, and product information. 3. Process orders, returns, and exchanges accurately and efficiently. 4. Collaborate with other team members to resolve customer issues in a timely manner. 5. Maintain a positive attitude and professional demeanor at all times.

Requirements: 1. Resourceful and reliable individual who can work independently. 2. Excellent communication skills and ability to negotiate effectively. 3. Strong problem-solving skills and a passion for innovation. 4. Previous experience in a customer service or related role. 5. Proficiency in Microsoft Office and CRM software.

Benefits: 1. Relocation allowance for eligible candidates. 2. Life insurance coverage. 3. Joining bonus for successful candidates.

Working Environment: At Biogen Idec, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. We believe in creating a diverse and inclusive workplace where all employees can thrive and grow.

Deadline to Apply: June 3, 2024

Equal Opportunity Statement: Biogen Idec is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.