Remote Customer Service Assistant

Job Description:

JYSK is seeking a Remote Customer Service Assistant to join our dynamic team in København, DK. As a part-time entry-level position, this role offers the opportunity to work remotely and grow with a global retail company. We are looking for individuals who are passionate and motivated, with excellent time management and critical thinking skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues with empathy and efficiency - Assist customers with product information, order processing, and general inquiries - Collaborate with other team members to provide exceptional customer service - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies

Requirements: - High school diploma or equivalent - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Proficiency in Microsoft Office and the ability to learn new software quickly - Ability to work independently and as part of a team - Must have a reliable internet connection and designated workspace for remote work

Benefits: - Retirement plan - Relocation allowance - Free food

Working Environment: At JYSK, we provide opportunities for unlimited personal and professional growth. Our team is dedicated to creating a positive and inclusive work environment where all employees can thrive and succeed.

Equal Opportunity Statement: JYSK is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive workforce and encourage all qualified individuals to apply.

Deadline to apply: July 13, 2024

Join our team at JYSK and become a part of our mission to provide exceptional customer service to our valued customers around the world. Apply now to start your career in remote customer service assistance.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.