Customer Service Assistant - Work from home

Job Description:

Søstrene Grene is seeking a Customer Service Assistant to work from home in Ålborg, Nordjylland, DK. This part-time Associate Level position requires a minimum of 4 years of experience in customer service. The ideal candidate will be resilient and confident, with strong emotional intelligence and research skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Provide product information, pricing, and assistance with orders - Resolve customer complaints and issues effectively and efficiently - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies

Requirements: - 4+ years of experience in customer service - Strong communication and interpersonal skills - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and customer service software - High school diploma or equivalent - Resilient and confident personality traits - Emotional intelligence and research skills

Benefits: - Profit sharing opportunities - Relocation allowance for eligible candidates - Training and professional development opportunities - Supportive and autonomous working environment

Equal Opportunity Statement: Søstrene Grene is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-28

If you meet the requirements and are interested in joining our team as a Customer Service Assistant, we encourage you to apply before the deadline.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.