Customer Service Associate

Job Description:

Joe & The Juice is looking for a hardworking and reliable Customer Service Associate to join our team in København, Denmark. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our guests, ensuring an enjoyable and memorable experience at our juice bar.

Responsibilities: 1. Greet customers with a friendly and welcoming attitude. 2. Take customer orders and process payments accurately. 3. Prepare and serve beverages and food items in a timely manner. 4. Maintain a clean and organized work environment. 5. Handle customer inquiries and resolve any issues or complaints. 6. Upsell products and promote special offers to customers. 7. Assist in restocking inventory and replenishing supplies. 8. Follow company policies and procedures to ensure customer satisfaction.

Requirements: 1. Minimum of 3 years of experience in a customer service role. 2. Strong communication and interpersonal skills. 3. Ability to work in a fast-paced environment and multitask effectively. 4. Excellent problem-solving abilities and critical thinking skills. 5. Must be detail-oriented and have strong planning skills. 6. Knowledge of food safety standards and regulations is a plus.

Personality Traits: 1. Hardworking: Willing to go above and beyond to provide excellent service. 2. Reliable: Consistent in performance and punctuality.

Soft Skills: 1. Planning: Ability to prioritize tasks and manage time effectively. 2. Critical Thinking: Capable of analyzing situations and making informed decisions.

Benefits: 1. Training and professional development opportunities. 2. Paid Time Off (PTO) for part-time employees. 3. Disability insurance coverage.

Working Environment: At Joe & The Juice, we provide opportunities for unlimited personal and professional growth. Our team is dedicated to creating a positive and supportive work environment where each team member can thrive and succeed.

Deadline to Apply: Interested candidates should submit their applications by June 1, 2024.

Equal Opportunity Statement: Joe & The Juice is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.