Remote Customer Service Representative

Job Description:

We are seeking a reliable and energetic Remote Customer Service Representative to join our team at Demant. As a part-time Associate Level position, you will be responsible for providing excellent customer service to our clients in a remote setting. The ideal candidate will have at least 3 years of experience in a customer service role and possess strong people management and cooperation skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints effectively and efficiently - Maintain a high level of product knowledge to provide accurate information to customers - Collaborate with other team members to ensure a seamless customer experience - Meet or exceed customer satisfaction goals and objectives - Collect and analyze customer feedback to improve services and products

Requirements: - 3+ years of experience in a customer service role - Excellent communication skills and a friendly, customer-focused attitude - Strong problem-solving skills and the ability to work under pressure - Proficiency in Microsoft Office and other computer applications - Ability to work remotely and manage time effectively - Bachelor's degree preferred but not required

Benefits: - Free food provided during work hours - Remote work flexibility - Paid sick leave

Working Environment: At Demant, we encourage autonomy and independence, trusting employees to excel in their roles. Our team values collaboration and teamwork, supporting each other to achieve our goals. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.

Deadline to Apply: May 25, 2024

Equal Opportunity Statement: Demant is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.