Customer Service Representative - Work from home

Lundbeck, a leading pharmaceutical company, is seeking a motivated and resilient Customer Service Representative to join our team as a remote worker in Frederiksberg, Hovedstaden, Denmark. This part-time entry-level position requires no prior experience and provides an opportunity to grow in a dynamic and innovative industry.

Responsibilities: 1. Provide excellent customer service via phone, email, and chat to assist customers with inquiries, orders, and issue resolution. 2. Utilize critical thinking skills to quickly assess situations and provide effective solutions. 3. Use persuasion techniques to upsell products and services to customers. 4. Maintain accurate and detailed records of customer interactions in the company database. 5. Collaborate with cross-functional teams to ensure customer satisfaction and resolve escalated issues.

Requirements: 1. Motivated and resilient individual with a positive attitude and strong work ethic. 2. Excellent communication and interpersonal skills. 3. Ability to think critically and problem-solve in a fast-paced environment. 4. Strong persuasion skills to drive sales and customer retention. 5. Proficient in computer skills and experience with CRM software is a plus.

Benefits: - Disability insurance to protect against unexpected circumstances. - Gym membership for employee wellness and fitness. - Visa sponsorship for qualified candidates looking to work in Denmark.

Working Environment: At Lundbeck, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusivity in the workplace and strive to create a supportive environment where all employees can thrive and grow.

Equal Opportunity Statement: Lundbeck is an equal opportunity employer and prohibits discrimination against any employee or applicant based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.

Deadline to apply: 2024-07-14

If you are looking to start your career in customer service with a dynamic and innovative company, apply now to join Lundbeck as a Customer Service Representative and work from home in Frederiksberg, Hovedstaden, Denmark.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.