Customer Service Specialist

Job description:

Too Good To Go is looking for a part-time Customer Service Specialist to join our team in Frederiksberg, Hovedstaden, DK. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in customer service.

Responsibilities: 1. Provide exceptional customer service by responding to customer inquiries via phone, email, and chat in a timely manner. 2. Assist customers with any issues they may encounter while using our platform, including troubleshooting technical problems and resolving complaints. 3. Educate customers on how to effectively use our services and promote customer retention. 4. Maintain accurate records of customer interactions and transactions. 5. Collaborate with other team members to ensure a seamless customer experience. 6. Contribute to the continuous improvement of our customer service processes and procedures.

Requirements: 1. Driven and energetic personality traits to effectively engage with customers and team members. 2. Strong attention to detail to ensure accuracy in customer interactions and data entry. 3. Excellent communication skills, both verbal and written, to convey information clearly and professionally. 4. Ability to work independently and as part of a team, showing flexibility and adaptability in a fast-paced environment.

Benefits: 1. Parental leave to support work-life balance for our employees. 2. Employee discounts on Too Good To Go services and products. 3. Travel opportunities for career development and personal growth.

Working environment: At Too Good To Go, we value building strong connections and treating our colleagues like an extended family. Joining our team means working in a supportive and collaborative environment where everyone's contributions are appreciated.

Deadline to apply: 2024-06-28

Equal opportunity statement: Too Good To Go is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.