kr20,808 - 27,744 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description: As a Customer Service Specialist at LEGO Group, located in Ålborg, Nordjylland, DK, you will play a crucial role in providing exceptional customer service to our valued customers. This part-time position at an Associate Level requires a minimum of 4 years of experience in customer service. The successful candidate will be driven, reliable, adaptable, and possess strong persuasion skills.
Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and complaints effectively and efficiently - Provide product information and assistance with order processing - Collaborate with other departments to ensure customer satisfaction - Maintain accurate customer records and documentation - Meet and exceed customer service goals and targets - Continuously improve processes and procedures to enhance the customer experience
Requirements: - 4+ years of experience in customer service - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving skills and attention to detail - Proficient in Microsoft Office and CRM software - Knowledge of LEGO products and brand is a plus - Ability to work in a fast-paced environment and multitask effectively
Benefits: - Parental leave - Paid sick leave - Gym membership - Professional development opportunities
Working Environment: LEGO Group empowers employees to take ownership and make impactful decisions. We foster a collaborative and supportive work environment where creativity and innovation are encouraged. As a Customer Service Specialist, you will have the opportunity to grow and develop within a dynamic and exciting company.
Deadline to Apply: July 4, 2024
Equal Opportunity Statement: LEGO Group is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.
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