Customer Success Associate - Work from home

Job description:

Joe & The Juice is seeking a highly motivated and resourceful Customer Success Associate to join our team. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Customer Success Associate, you will be responsible for ensuring our customers have a positive and successful experience with our products and services.

Responsibilities: - Communicate with customers via phone, email, and chat to answer inquiries, resolve issues, and provide support - Build strong relationships with customers to understand their needs and preferences - Proactively reach out to customers to gather feedback and ensure satisfaction - Work closely with the sales and marketing teams to optimize customer success strategies - Analyze customer data to identify trends and opportunities for improvement - Assist with customer onboarding and training as needed

Requirements: - 1 year of experience in a customer service or customer success role - Resourceful and driven with a strong desire to exceed customer expectations - Excellent communication and interpersonal skills - Critical thinking and strategic planning abilities - Ability to work independently and prioritize tasks effectively

Benefits: - Disability insurance - Retirement plan - Gym membership

Working environment: At Joe & The Juice, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Customer Success Associate, you will have the opportunity to grow and develop in a dynamic and supportive work environment.

Deadline to apply: June 21, 2024

Equal opportunity statement: Joe & The Juice is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.