Customer Support Assistant

Job Description:

Grundfos, a leading provider of water solutions, is seeking a part-time Customer Support Assistant to join our team in Frederiksberg, Hovedstaden, Denmark. As a Customer Support Assistant, you will play a crucial role in providing exceptional customer service and support to our clients. This entry-level position is ideal for individuals with at least 3 years of experience who are motivated, hardworking, and possess excellent time management and problem-solving skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, technical support, and order processing - Resolve customer complaints and issues effectively and efficiently - Collaborate with internal teams to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Provide feedback to management on customer trends and issues

Requirements: - High school diploma or equivalent - 3 years of experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office and customer service software - Ability to work independently and as part of a team

Benefits: - Company transportation - Paid Time Off (PTO) - Medical coverage

Working Environment: At Grundfos, we value building strong connections and treating colleagues like an extended family. We foster a supportive and collaborative work environment where employees are encouraged to grow and succeed.

Equal Opportunity Statement: Grundfos is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: July 22, 2024

If you meet the requirements and are looking to join a dynamic team that values customer service and teamwork, we encourage you to apply for the Customer Support Assistant position at Grundfos.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.