Customer Support Associate

Job Description:

Beierholm, a leading company in Frederiksberg, Hovedstaden, DK, is currently seeking a part-time Customer Support Associate to join our team. This entry-level position is ideal for individuals with at least 1 year of experience in customer service and who possess a strong passion for helping others.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, technical issues, and general support - Work closely with other team members to resolve customer concerns in a timely manner - Maintain a high level of professionalism and empathy when interacting with customers - Keep accurate records of customer interactions and transactions - Collaborate with the sales team to provide support during peak times - Continuously improve knowledge of company products and services to better assist customers

Requirements: - Adaptable and dedicated individual who thrives in a fast-paced environment - Strong teamwork and communication skills - Ability to multi-task and prioritize tasks effectively - Proficient in using customer support software and tools - Excellent problem-solving abilities - Fluent in Danish and English

Benefits: - Company-provided equipment - Disability insurance - Paid sick leave

Working Environment: At Beierholm, we believe in paving the way for diversity and inclusivity, creating a culture of belonging for all employees. We strive to provide a supportive and inclusive work environment where everyone feels valued and respected.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Beierholm is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected category. We are committed to building a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.