Customer Support Representative

Job Description:

SAS Group is seeking a part-time Customer Support Representative to join our team in Ålborg, Nordjylland. As an Associate Level role with a minimum of 4 years of experience, the Customer Support Representative will be responsible for providing exceptional customer service to our clients.

Responsibilities: - Act as the first point of contact for customers via phone, email, and live chat - Resolve customer inquiries and issues in a timely and professional manner - Ensure customer satisfaction by providing accurate and personalized support - Collaborate with other team members to optimize customer support processes - Maintain a high level of product knowledge to assist customers effectively - Identify opportunities for improvement in customer service processes

Requirements: - Energetic and adaptable personality traits - Strong communication skills, both written and verbal - Ability to think strategically and plan effectively - Excellent persuasion skills to influence customer behavior - Prior experience in customer support or a related field - Knowledge of CRM systems and customer service best practices

Benefits: - Travel and spending expenses covered - Gym membership allowance - Medical coverage - Opportunities for professional development and growth

Working Environment: At SAS Group, we strive to spark creativity and motivation in our employees. Our working environment is designed to inspire greatness and encourage collaboration among team members.

Deadline to apply: May 11, 2024

Equal Opportunity Statement: SAS Group is an equal opportunity employer and welcomes all qualified applicants regardless of race, gender, age, religion, sexual orientation, or disability. We are committed to building a diverse and inclusive workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.