Customer Support Representative

Genmab is seeking a part-time Customer Support Representative to join our team in Arhus, Midtjylland, Denmark. This entry-level position requires at least 1 year of experience in a customer service role. The ideal candidate will be driven, motivated, and possess excellent cooperation and presentation skills.

Responsibilities: 1. Provide exceptional customer support via phone, email, and chat 2. Resolve customer inquiries and issues in a timely and professional manner 3. Utilize company resources to effectively address customer needs 4. Maintain customer records and update information as necessary 5. Collaborate with other team members to ensure a seamless customer experience 6. Assist with product recommendations and troubleshooting 7. Work closely with the sales team to provide support during the purchasing process

Requirements: 1. 1+ years of experience in customer service or a related field 2. Excellent communication skills, both written and verbal 3. Strong problem-solving abilities 4. Ability to work in a fast-paced environment and multitask effectively 5. Proficiency in Microsoft Office suite 6. High school diploma or equivalent required

Benefits: 1. Retirement plan 2. Disability insurance 3. Remote work flexibility

Working Environment: At Genmab, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration among our team members.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Genmab is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.