Remote Customer Support Specialist

Job Description:

Kamstrup is seeking a Remote Customer Support Specialist to join our team in Ålborg, Nordjylland. This part-time position is perfect for entry-level professionals with at least 1 year of experience who are looking to kickstart their career in customer support.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Troubleshoot technical issues and provide solutions to customers - Document all customer interactions and resolutions in the CRM system - Collaborate with other team members to ensure timely and effective resolution of customer inquiries - Continuously improve customer support processes and procedures

Requirements: - Resilient and adaptable personality traits - Critical thinking and strong communication skills - 1 year of experience in customer support or a related field - Ability to work independently and as part of a team - Strong problem-solving skills - Proficiency in Microsoft Office suite and CRM systems

Benefits: - Medical coverage - Gym membership - Remote work flexibility

Working environment: At Kamstrup, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to work with a dynamic team in a supportive and collaborative environment.

Deadline to apply: July 13, 2024

Equal Opportunity Statement: Kamstrup is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.