Remote Customer Support Specialist

Job Description:

Integrated Service Solutions is seeking a Remote Customer Support Specialist to join our team in Frederiksberg, Hovedstaden, Denmark. As a part-time Associate Level position, the Remote Customer Support Specialist will be responsible for providing top-notch customer service and support to our clients through various communication channels.

Responsibilities: - Respond to customer inquiries and issues in a timely and professional manner - Troubleshoot and resolve customer concerns efficiently and effectively - Collaborate with other team members to ensure customer satisfaction and retention - Utilize CRM software to manage customer interactions and maintain accurate records - Identify trends in customer inquiries and provide feedback to improve overall customer experience - Assist in special projects and initiatives as needed

Requirements: - At least 2 years of experience in customer support or a related field - Highly resourceful and adaptable to changing priorities - Strong problem-solving skills and ability to manage multiple projects simultaneously - Excellent communication skills, both verbal and written - Proficiency in Microsoft Office Suite and CRM software - Comfortable working remotely and independently

Benefits: - Relocation allowance for eligible candidates - Travel opportunities for professional development - Paid sick leave for part-time employees

Working Environment: At Integrated Service Solutions, we uphold the highest standards of ethical conduct and integrity in everything we do. Our team is dedicated to providing exceptional service to our clients while fostering a positive and supportive work environment.

Deadline to Apply: July 15, 2024

Equal Opportunity Statement: Integrated Service Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.