Remote Live Chat Representative

Job Description:

We are seeking a Remote Live Chat Representative to join our team at Vestas Wind Systems. As a part-time Associate Level position, the ideal candidate will have at least 4 years of experience and possess a high level of independence and reliability. The role will involve providing live chat support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.

Responsibilities: - Engage with customers through live chat to provide prompt and accurate information - Troubleshoot technical issues and provide solutions to customer problems - Collaborate with internal teams to ensure timely and accurate responses to customer inquiries - Conduct research to stay informed about products, services, and industry trends - Assist with project management tasks related to customer support initiatives - Maintain a high level of professionalism and customer service at all times

Requirements: - 4+ years of experience in a customer service or related field - Strong communication skills, both written and verbal - Ability to work independently and manage time effectively - Excellent research skills and attention to detail - Experience with project management tools and techniques - Comfortable working in a fast-paced and dynamic environment

Personality traits: - Independent - Reliable

Soft skills: - Research - Project management

Benefits: - Parental leave - Free accommodation - Free food

Working environment: At Vestas Wind Systems, we embrace a culture that challenges norms and encourages bold thinking. You will be part of a diverse team working towards a common goal of sustainability and innovation.

Equal Opportunity Statement: Vestas Wind Systems is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, sexual orientation, or any other protected status.

Deadline to apply: 2024-06-01

We look forward to receiving your application and joining our team of dedicated professionals at Vestas Wind Systems.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.