Online Account Support Assistant

Job Description:

Rockwool International is seeking a detail-oriented and proactive Online Account Support Assistant to join our team in Frederiksberg, Hovedstaden, DK. This part-time entry-level position is perfect for someone looking to kickstart their career in the online account management field.

Responsibilities: - Provide online account support to customers, including responding to inquiries, resolving issues, and managing account updates. - Assist in creating and maintaining online account documentation. - Collaborate with the sales team to ensure a seamless online account experience for customers. - Utilize negotiation and presentation skills to enhance customer relationships and drive account growth. - Monitor online account activity and identify opportunities for improvement.

Requirements: - Excellent verbal and written communication skills. - Resourceful and resilient with the ability to problem-solve effectively. - Strong negotiation and presentation skills. - Ability to work independently and in a team environment. - Proficiency in Microsoft Office and online account management tools. - No prior experience required.

Benefits: - Visa sponsorship for qualified candidates. - Parental leave for new parents. - Medical coverage for employees.

Working Environment: At Rockwool International, we foster transparency and open dialogue for effective communication at all levels. We value collaboration and encourage our employees to share their ideas and contribute to the success of the team.

Deadline to apply: 2024-07-05

Equal Opportunity Statement: Rockwool International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.