Online Account Support Assistant

Job Description:

H. Lundbeck is seeking a reliable and dedicated Online Account Support Assistant to join our team in København, Capital, Denmark. As an Entry Level position, we are looking for someone with at least 1 year of experience in a similar role. The ideal candidate will be confident in their abilities and dedicated to providing excellent support to our online account management team.

Responsibilities:

- Assist with managing online accounts and ensuring all information is up-to-date and accurate - Respond to customer inquiries via email or online chat in a timely and professional manner - Work closely with the account management team to provide support for various online platforms - Collaborate with other team members to develop and implement strategies for improving online account performance - Assist with analyzing data to identify trends and opportunities for growth - Help create and maintain reports for internal and external stakeholders - Provide input on website content and user experience to ensure optimal performance

Requirements:

- Confidence in ability to effectively communicate with customers and team members - Dedication to providing exceptional support and service - Strong presentation skills and ability to work well in a team environment - Ability to multitask and prioritize tasks effectively - Experience working with online platforms and customer management systems is a plus

Benefits: - Gym membership - Free food - Visa sponsorship

Working Environment: At H. Lundbeck, we leverage data to inform decisions and drive strategic initiatives. Our team is focused on providing the best possible support to our online account management team and ensuring the success of our online platforms.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: H. Lundbeck is an equal opportunity employer and we welcome applicants from all backgrounds and experiences. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.