Online Call Center Representative

Terma is currently seeking a motivated and energetic individual to join our team as an Online Call Center Representative in Ålborg, Nordjylland, Denmark. This part-time position is ideal for entry-level candidates with no prior experience, who are looking to kick-start their career in customer service.

Responsibilities: 1. Respond to incoming calls, emails, and online chats from customers in a professional and timely manner. 2. Provide product information, troubleshoot issues, and assist customers with their inquiries. 3. Process orders, returns, and exchanges accurately. 4. Follow up with customers to ensure satisfaction and resolve any outstanding issues. 5. Collaborate with other departments to address customer concerns and provide feedback for process improvement. 6. Meet or exceed individual performance goals and targets set by the company.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills in both written and verbal English. 3. Ability to multitask and work in a fast-paced environment. 4. Strong problem-solving skills and attention to detail. 5. Creativity and persuasion to effectively engage with customers. 6. Energetic and driven personality to deliver exceptional customer service.

Benefits: 1. Retirement plan for long-term financial security. 2. Paid sick leave to support your well-being. 3. Medical coverage for peace of mind.

At Terma, we value equal opportunity and diversity in our workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, religion, sexual orientation, or disability.

If you are ready to take on a new challenge and grow professionally, apply for the Online Call Center Representative position at Terma before the deadline on July 12, 2024. Join our team and be part of a culture that fosters ongoing learning and development for personal and professional growth.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.