Online Chat Support Officer

As an Online Chat Support Officer at Arla Foods in København, Denmark, you will be responsible for providing timely and accurate support to customers through online chat channels. This part-time position at the Associate Level requires a minimum of 2 years of relevant experience.

Responsibilities: - Respond to customer inquiries and provide assistance through online chat platforms - Resolve customer issues efficiently and effectively - Identify and escalate complex issues to the appropriate teams - Keep accurate records of customer interactions and transactions - Collaborate with cross-functional teams to improve customer experience - Stay up-to-date on product knowledge and company policies

Requirements: - Proven experience in online customer support or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work independently and as part of a team - Hardworking and reliable personality traits - Creativity in finding solutions to customer problems - Remote work flexibility and ability to work in a fast-paced environment

Benefits: - Company-provided equipment for remote work - Flexibility to work from home or any location with an internet connection - Free accommodation for required onsite work

Working Environment: At Arla Foods, we are a company that transcends borders and promotes collaboration on a global scale. Join our team of passionate individuals who are committed to providing high-quality products and exceptional customer service.

Deadline to apply: July 12, 2024

Equal Opportunity Statement: Arla Foods is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.