Online Client Relations Manager

Job Description:

We are seeking a dynamic and experienced Online Client Relations Manager to join our team at Pandora Jewelry in Frederiksberg, Hovedstaden, Denmark. As the Online Client Relations Manager, you will be responsible for managing and enhancing relationships with our online clients, ensuring their satisfaction and loyalty to our brand.

Responsibilities: - Develop and implement strategies to engage with online clients and build long-lasting relationships - Provide excellent customer service through various online channels such as email, social media, and live chat - Identify and address client concerns and issues in a timely and effective manner - Collaborate with the marketing and sales teams to create personalized online client experiences - Monitor and analyze online client feedback and data to make informed decisions and improvements - Handle online client inquiries, complaints, and feedback professionally and efficiently - Stay up-to-date on industry trends and best practices in online client relations

Requirements: - Bachelor's degree in marketing, business administration, or related field - Minimum of 6 years of experience in online client relations or a similar role - Energetic and passionate about providing exceptional customer service - Strong persuasion and planning skills - Excellent communication and interpersonal skills - Proven track record of building and managing online client relationships - Ability to work independently and collaboratively in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Experience in e-commerce and digital marketing is a plus

Benefits: - Travel and spending expenses covered - Profit sharing opportunities - Paid overtime

Working Environment: At Pandora Jewelry, we value a diverse and inclusive working environment. We strive to inject a sense of joy and vibrancy into our workplace to foster creativity and innovation. As an Online Client Relations Manager, you will be part of a supportive team that encourages growth and success.

Equal Opportunity Statement: Pandora Jewelry is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

Deadline to Apply: June 26, 2024

If you meet the qualifications and are excited about the opportunity to join our team as an Online Client Relations Manager, we encourage you to apply today. We look forward to welcoming a passionate, energetic individual who is ready to make a positive impact on our online client relationships.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.