Online Client Service Specialist

Job Description: Universal Robots is seeking a dedicated and reliable Online Client Service Specialist to join our team in Frederiksberg, Hovedstaden, Denmark. This part-time entry-level position is perfect for individuals who are looking to start their career in the field of client services.

Responsibilities: - Provide exceptional online client service through various channels such as email, chat, and social media - Respond to client inquiries in a timely and professional manner - Assist clients with product information, order processing, and issue resolution - Collaborate with internal teams to ensure client satisfaction and resolve any issues efficiently - Maintain accurate and up-to-date client records in the database - Assist in developing and implementing online client service strategies to improve overall customer experience

Requirements: - Excellent communication skills, both written and verbal - Strong project management skills with the ability to multitask and prioritize tasks effectively - Dedicated to understanding and exceeding customer expectations - Reliable team player who can work well independently as well as in a team environment - No prior experience required, but a willingness to learn and grow in the role - Proficiency in Microsoft Office and other online communication tools

Benefits: - Profit sharing opportunities - Medical coverage - Training and professional development opportunities - Friendly and supportive working environment dedicated to employee growth and success

Deadline to apply: July 14, 2024

Equal Opportunity Statement: Universal Robots is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We encourage individuals of all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.