Online Client Support Specialist

The Online Client Support Specialist at Trifork in Ålborg, Nordjylland, DK is a part-time position at the Associate Level, requiring a minimum of 3 years of experience. We are looking for a confident and reliable individual with strong leadership and strategic planning skills.

Responsibilities: - Providing online support to clients via chat, email, and phone - Resolving client issues in a timely and professional manner - Collaborating with internal teams to ensure client satisfaction - Developing and implementing strategies to improve the overall client support experience - Maintaining accurate records of client interactions and feedback

Requirements: - Minimum of 3 years of experience in a client support role - Excellent communication and problem-solving skills - Ability to work independently and as part of a team - Strong attention to detail and the ability to multitask - Proficiency in Microsoft Office and other relevant software

Benefits: - Retirement plan - Company-provided equipment - Company transportation for work-related travel

Working Environment: The working environment at Trifork is dedicated to understanding and exceeding customer expectations. We strive to provide the highest level of support and service to our clients, and we are looking for individuals who share our commitment to excellence.

Deadline to Apply: 2024-06-29

Equal Opportunity Statement: Trifork is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.