Online Web Chat Assistant

Job Description:

Kvik is currently seeking a hardworking and resourceful Online Web Chat Assistant to join our team in Arhus, Midtjylland, DK. As an entry-level position, no prior experience is required, making this a great opportunity for individuals looking to start their career in customer service.

Responsibilities: 1. Respond to customer inquiries and provide assistance through online chat services. 2. Guide customers through the online ordering process and address any issues or concerns they may have. 3. Recommend products or services based on customer needs and preferences. 4. Collaborate with other team members to ensure a seamless and positive customer experience. 5. Maintain accurate records of customer interactions and transactions. 6. Utilize persuasion and emotional intelligence to effectively communicate with customers and resolve any conflicts that may arise.

Requirements: 1. Excellent communication skills, both written and verbal. 2. Ability to multitask and prioritize tasks effectively. 3. Strong problem-solving skills and attention to detail. 4. Ability to work well under pressure and in a fast-paced environment. 5. Previous experience in customer service is a plus, but not required. 6. Passion for helping others and providing exceptional customer service.

Benefits: 1. Parental leave for new parents to bond with their child. 2. Paid sick leave to ensure employees have time to rest and recover when needed. 3. Gym membership to promote a healthy work-life balance.

Working Environment: At Kvik, we believe in supporting our employees in their personal and professional development. We provide opportunities for growth and strive to create a positive and inclusive work environment for all team members.

Equal Opportunity Statement: Kvik is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-14

If you are a motivated individual with a passion for customer service and a desire to learn and grow, we encourage you to apply for the Online Web Chat Assistant position at Kvik. Join our team and be part of a company that values its employees and provides opportunities for career advancement.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.