Support Officer - Remote Work

Job Description: Royal Unibrew is seeking a reliable and confident Support Officer to join our team in a remote work capacity. As a Support Officer, you will be responsible for providing assistance and support to our customers, addressing their inquiries and issues in a timely and efficient manner. This role requires problem-solving skills and the ability to work well in a team environment.

Responsibilities: - Respond to customer inquiries via phone, email, or chat - Troubleshoot and resolve customer issues - Provide product information and technical support - Assist with order processing and tracking - Collaborate with internal teams to address customer needs - Maintain accurate records of customer interactions

Requirements: - 3 years of experience in a customer support role - Strong problem-solving skills - Excellent communication and interpersonal abilities - Ability to work effectively in a team - Reliable and confident demeanor

Personality Traits: - Reliable - Confident

Soft Skills: - Problem-solving - Teamwork

Benefits: - Free food - Paid overtime - Disability insurance

Working Environment: Our dynamic workplace values teamwork, fosters innovation, and promotes shared success. Join our team to be a part of a thriving and collaborative environment.

Equal Opportunity Statement: Royal Unibrew is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.

Deadline to apply: 2024-05-22

Don't miss this opportunity to join a leading company in the beverage industry and make a positive impact on our customers' experience. Apply now to become our newest Support Officer.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.