Danish speaking student assistant for our Costumer Center at twoday

twoday is the leading digital transformation partner in Northern Europe with a global presence.
With around 3,000 technologists, we collaborate with some of the most admired private and public organizations to deliver cutting-edge digital solutions. Our deep industry expertise spans Data & AI, software development, digital experiences, and business applications. Our team, operating across the Nordics and Lithuania, generated a revenue of €280 million in 2023. We serve over 8,000 customers and support their digital transformation journeys.

Are you a motivated and service-minded student who thrives on delivering great customer experiences? Then you might be exactly who we’re looking for!

At twoday, we’re looking for a friendly and proactive student assistant to join our customer support team. This is your chance to gain valuable professional experience alongside your studies – in a modern tech company where people and technology come together to make a difference.

Please note the following:

This job requires fluent Danish speaking skills. We reserve us the right to reject non-Danish-speaking applicants.

To be a student assistant at twoday, you must be enrolled in a higher education program and have at least 2 years left of your studies. (You’re also welcome to apply if you’re finishing your bachelor’s degree this summer and starting your master’s in the fall.)

What you'll do

As a student assistant in our customer center, you’ll be an essential part of our customer-facing team. Your responsibilities will include:

- Responding to customer inquiries via chat, email, and phone

- Delivering a helpful, positive experience that leaves customers satisfied

- Creating and updating help articles and documentation

- Gathering customer feedback and passing it on to relevant teams

- Troubleshooting technical issues and finding the right solutions

- Identifying potential upsell opportunities through needs-based conversations

To be a student assistant at twoday you must be a part of

About you

We imagine that you:

- Are proactive, independent, and not afraid to take responsibility

- Have strong written and verbal communication skills

- Have previous experience in service or sales (a plus, but not required)

- Are comfortable with IT systems – experience with HubSpot or similar is a plus

- Speak and write fluent Danish or Swedish – and have solid English skills

- Can work between 15-20 hours pr. week and whole days preferably

What we offer

- A flexible part-time role (15–20 hours/week) that fits your study schedule

- An energetic, informal workplace with a strong professional community

- Real responsibility and room to grow – both personally and professionally

- Close collaboration with experienced colleagues and leaders who want to see you succeed

Please note! Our current company language is Danish, so we reserve us the right to reject non-Danish-speaking applicants.

To be a student assistant at twoday, you must be enrolled in a higher education program and have at least 2 years left of your studies. (You’re also welcome to apply if you’re finishing your bachelor’s degree this summer and starting your master’s in the fall.)

📩 Ready to apply?

Send us your application through the application forms down below. 

If you have any questions, please reach out to TA Business Partner, Xenia Hasselgaard at [email protected]

Diversity & Inclusion

We know that not everyone applies unless they feel 100% qualified. Studies show this especially affects women and people from minority backgrounds. At twoday, we’re committed to creating a welcoming and inclusive workplace – so if this role excites you, we encourage you to apply even if your experience doesn’t perfectly match the description.