Sales Manager (Chatter Manager)

At the heart of Belle Muse lies a resolute mission to redefine excellence within the industry. Birthed from the collective wisdom of over three decades in the , our agency is the embodiment of customer-centric innovation. We hold a steadfast vision to ascend as the world's premier agency, a goal we relentlessly pursue by ensuring our muses — our creators — are the focal point of our every decision.

The Role

Join Belle Muse as a Sales Manager (Chatter Manager) and lead a team of chatters to drive chat sales, enhance fan engagement, and propel creators' revenue growth through strategic coaching, innovative sales tactics, and data-driven decisions.

Read the below vacancy very carefully.

Still here? Awesome. Read on.

The Role Defined

Your mission:

Empower and guide a team of chatters as a Sales Manager (Chatter Manager) to excel in chat sales through effective coaching, fostering engaging and authentic interactions with fans, and driving revenue growth for creators. This role is crucial in nurturing talent, implementing strategic chat initiatives, and ensuring the team's success aligns with Belle Muse's values and goals.

Key Responsibilities:

1. Chatting Oversight : Direct involvement in chatting to maintain a hands-on understanding and provide immediate feedback — daily QC.
2. Performance Reviews : Assessing chatters' interactions for quality and effectiveness, offering constructive critiques.
3. Training Sessions : Conducting regular training to enhance chatters' skills and sales techniques.
4. Content Coordination : Collaborating with creators for content updates and strategizing post schedules.
5. Data Analysis : Reviewing chat and sales data to identify trends and areas for improvement.
6. Team Meetings : Leading briefings to align on goals, share insights, and motivate the team.
7. Innovation Workshops : Facilitating brainstorming sessions for new chat strategies and sales tactics.

Your KPIs:

We heavily believe in data — these will be the KPIs your success will be measured by:

1. Total chat sales
2. PPV Sales Conversion Rates
3. Fan Engagement/Retention

Outcomes:

We will measure your success for your time with us by the following practical outcomes, amongst others:

1. Achieve 1000 dollars per shift on average for each assigned chatter
2. Develop a clear and effective strategy for each assigned account
3. Develop an action-oriented assessment and strategy for each chatter under management

Benefits:

1. Flexible Work: Enjoy flexible hours and remote work options for a balanced lifestyle.
2. Professional Growth: Access to curated audiobooks and conferences for ongoing learning and career progression.
3. Creative Collaboration: Join a dynamic team where innovation and teamwork drive exciting, impactful projects.
4. Recognition and Rewards: We foster a culture of meritocracy — whoever contributes to our success will be rewarded proportionally
5. Mentorship and Leadership: Get access to our executives and learn from them directly

Location:

While this is a remote role, we prefer to work with people in the following locations (open for negotiation):

• Europe
• USA
• South-America

Commitment:

We’re looking for an intrapreneur for this top-level role.

You need to work a minimum of 50 hours per week and lead your team as if it was your own business.

3. The Next Steps

So you got this far.

These will be the next steps:

1. Submit your application
2. Our team will review your application promptly.
3. Shortlisted candidates will undergo practical skill assessments.
4. Successful candidates will be interviewed by our HR manager.
5. Further discussions with the hiring manager will follow.
6. A final interview with the CEO awaits standout candidates.
7. Approved candidates will enter a 3-month trial period.

Ideal Profile

Must-Have:

1. Top 0.1% Profile Management : Direct experience managing or significantly contributing to the success of top-tier profiles.
2. Sales Strategy Development : Proven ability to craft and execute strategies that significantly boost revenue.
3. Data-Driven Decision Making : Competency in utilizing analytics to guide sales strategies and content optimization.
4. Content Strategy Expertise : Understanding of content creation and management that resonates with the target audience.

Nice-to-Have:

1. Digital Platform Versatility : Familiarity with additional platforms that could complement engagement strategies. Affinity towards tools such as spreadsheets, notion, airtable,...
2. Advanced Team Leadership : Experience in leading diverse sales teams, with a focus on performance improvement and professional development
3. Leadership : You're the guiding force, inspiring your team to achieve their best and steer towards collective success.
4. Negotiation Skills : Your ability to negotiate effectively is key in sealing deals and optimizing revenue opportunities.
5. Resilience : Facing challenges head-on, your resilience ensures you and your team bounce back stronger.
6. Attention to Detail : Meticulous in your approach, you ensure every chat and strategy is perfectly aligned.
7. Structured and Organized : With your organized nature, multitasking becomes efficient, keeping everything running smoothly.
8. Analytical : Your analytical skills enable you to interpret data, refining sales strategies for better outcomes.

Qualifications:

• No Degree Required
• 1-2 years of equivalent experience

What's on Offer?

• Work in a company with a solid track record of performance
• Leadership Role
• A role that offers a breadth of learning opportunities