IT Manager Head of IT Support Team

MAKE YOUR STORY REAL @ Siili Solutions, we work with ambitious organizations on their digital development roadmaps

We invite you to join our responsible and talented community of brave individuals, where your life and its varied moments all help to shape your story and make it real.

Come asyou areand grow with us.

IT Manager

It iscrucial that IT operations run smoothly and deliver value to all Siilis who are solving complex customer problems.We arenow looking for IT Manager to develop our internal IT capabilities even further and lead our experienced IT support team.We areproud of our internal IT operations consisting of internal team and suppliers. Our IT operations have a high NPS of 90. Here is feedback from Siilis on how they feel about IT operations “ Great work and amazing cultureyou havebuilt around having IT support!I'malways very happy to work together with you and itactually makesme feel happier every time after getting the awesome support from you. Keep providing day in and day out "

As IT Manageryou willlead and work together with our IT Support team ensuring IT operations run smoothly.You willdevelop our services and cost efficiency and have a development mindset aswe arestrong believers in continuous improvement.

You willbecome part of our internal IT unit and our CIO/CISO will support your professional growth and development.

In a nutshell, as our new IT Manager, you will

• Be responsible for internal IT services operations ( team+suppliers )
• Work hands-on with the team
• Streamline operations in terms of costs and services
• Manage and maintain IT infrastructure
• Develop cybersecurity
• Take care of license management
• Take responsibility for budget and finance
• Take responsibility for incident management

A GOOD START TO BEGIN WITH

We feel we can help you build your story the most when you have:

• Experience working as a supervisor and working in a customer service interface
• At least 8 years of relevant work experience in IT support or software development
• Experience as a supervisor and working in customer interface
• Experience working in IT support in a process and quality-oriented organization
• Development mindset: developing processes/services and the ability to put them into practice
• Fluent Finnish and English language skills

So, if that is whatwe arelooking for, here is what we have to offer you:

• A team that works. We support each other, treat each other with great respect, and strive to make each other better in whatever we do.
• A community to grow, learn, and mentor others. We invest in giving younewskills, and our surroundings help you to stay up-to-date with the world.
• Competitive compensation for your valuable work and many additional benefits such as hobby clubs, daycare service for sick kids, and even an in-house coach.

You can read more on . Please send your application and form by 24.5.2024 at the latest. If you have any additional questions concerning the position, please contact Seppo Takanen via email at

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