Software Service Engineer

Software Service Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

We’re seeking a self-driven Software Service Engineer to join our global Digital Lifecycle Services team at ABB Oy, Process Industries Division, in Pitäjänmäki, Helsinki. In this role, you will have the opportunity to work on several interesting projects and lifecycle service tasks and activities for our industrial customers worldwide, though your focus will be on system development work with energy industry customers and Energy Management Systems. You will collaborate with a team of experienced professionals, who will support you on your journey at ABB. Our culture and benefits reflect our values: courage, care, curiosity and collaboration. The most appreciated benefits according to our personnel are at the moment e.g. an annual performance bonus, employee share acquisition program, continuous learning opportunities, bicycle and other wellbeing and family benefits. We have a hybrid working model.

Your responsibilities

• Working on exciting digital solutions for our industrial customers, including energy management and process information systems
• Managing customer systems in remotely accessed Windows Server environments
• Configuring customer-specific calculations, displays, communication interfaces and reports
• Conducting software testing, commissioning, and documentation
• Troubleshooting errors and communicating with B2B customers to provide training and support
• Collaborating with cross-functional teams to ensure timely and successful delivery of software services
• Continuously improving and optimizing our software services to meet changing customer needs and industry standards
• Participating in product testing and quality assurance to ensure the high quality of our software services
• Travelling to customer sites in Finland and abroad as needed

Your background

• Bachelor's or Master's degree in IT, Process Automation, Energy Technology, Business Administration or related fields
• Understanding of real-time and SQL databases
• Software development basics using C#
• Strong problem-solving and analytical skills
• Customer-oriented team player with good communication skills in English and Finnish
• Active, self-sufficient, and open-minded
• Passionate about industrial digitalization and energy management and the ability to quickly learn new working environments
• HTML Web components development basics using JavaScript or typescript
• Knowledge or interest in industrial energy efficiency and energy economic and processes (power plants, metal industry, pulp & paper) are considered as advantages

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products, and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. At ABB, we are committed to providing our engineers with a challenging and dynamic environment where you can grow and develop your skills. As a Software Service Engineer for Industrial Digitalization Systems, you will have the opportunity to work on exciting digital Sustainability and Asset Performance solutions for our industrial customers and collaborate with a team of experienced professionals. If you are passionate about technology and want to make a difference in the world, we encourage you to apply for this opportunity! In Finland, ABB has about 5000 employees, making it one of the biggest industrial employers in the country. ABB Finland serves its customers in over 20 locations and has production sites in Helsinki, Vaasa, Porvoo and Hamina. As a global company, we're also able to offer international job opportunities. Interested in joining the crew? Please apply for the position by May 10, 2024. Work model: hybrid #LI-hybrid