Client Support Manager - Remote Work

Job Description:

Measur is seeking a highly motivated and adaptable Client Support Manager to join our team on a full-time basis. This position will be remote, allowing you to work from the comfort of your own home in Vantaa, Uusimaa, Finland.

Responsibilities: - Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner - Manage client accounts, ensuring their needs are met and expectations are exceeded - Collaborate with cross-functional teams to ensure client satisfaction and project success - Analyze client data and feedback to identify areas for improvement and implement solutions - Provide training and support to clients on Measur products and services - Develop and maintain strong relationships with key clients, promoting loyalty and retention - Monitor and report on client satisfaction metrics, making recommendations for continuous improvement

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 5+ years of experience in client support or account management - Strong analytical skills and the ability to adapt to changing priorities - Excellent communication and interpersonal skills - Proven track record of building and maintaining client relationships - Proficiency in CRM software and Microsoft Office suite - Self-motivated and able to work independently with minimal supervision

Personality traits: adaptable, motivated Soft skills: analysis, adaptability

Benefits: - Employee discounts on Measur products - Paid overtime opportunities - Free accommodation for team meet-ups and training events

Working Environment: At Measur, we believe in fostering a culture of autonomy and independence. We trust our employees to excel in their roles and provide the support and resources necessary for success.

Equal Opportunity Statement: Measur is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-31

If you meet the requirements and are ready to join a dynamic and innovative team, we encourage you to apply for the Client Support Manager position at Measur. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.