Guest Services Attendant

Guest Services Attendant position available at Northern Lights Village Saariselkä!

The Northern Lights Village brand was born in 2016 and since then we have opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see our employees as our most valuable resource.
Our guests are truly international and so is our team, speaking all together 17 languages! 

About the Job

We are seeking a joyful, kind, and entertaining Guest Services Attendant to join the Northern Lights Village. In this role, you will primarily be driving, assisting with luggage, guiding guests to their safari start point, and responding to various inquiries. Your charismatic character will be essential in ensuring our guests thoroughly enjoy their stay.

 

Key Responsibilities

• Greeting guests upon entering
• Assisting guests with their inquiries
• Driving guests to / from the airport and cabins
• Helping to arrange transportation for guests
• Luggage handling
• Assisting guests with getting their winter gear upon arrival
• Keeping the Safari House tidy

Requirements

• Experience as a Guest Services Attendant or a similar position
• Fluent written and spoken English
• Valid B drivers’ license
• Excellent customer service skills
• Ability to work effectively both independently and within a team

Beneficial Qualifications

• First Aid Certificate
• Previous experience as a wilderness guide
• Knowledge of the local area
• Multi-lingual capabilities
• Background in hospitality service

What We Offer

• Competitive salary
• Opportunities for professional development and training
• A positive and supportive working environment
• Discounts across our properties and facilities

Pay, Duration and Benefits

• Starts: October, Ends: March/April
• Minimum 90 working hours per 3 weeks period
• Hourly pay negotiated in an interview, according to knowledge and experience
• Other benefits according to the collective labor agreement
• If necessary, the resort provides accommodation in a shared room for €250,00/month

How to Apply

Before applying, please ensure you have the right to work in Finland .

Please note that due to the high volume of applications, we may not reply to applications that do not fulfill the stated requirements. Should your application meet the initial selection criteria, you will receive a reply in early August at the latest.

Are you ready to create unforgettable experiences for our guests at Northern Lights Village? Send us your application today!