Chat Support Representative - Work from home

Job Description:

Next Games is seeking a motivated and confident Chat Support Representative to join our team. As a work-from-home employee, you will be responsible for providing exceptional customer support through chat services. This position requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities: - Respond to customer inquiries and provide timely and accurate information - Resolve customer issues and complaints via chat support - Assist customers with troubleshooting technical problems related to our products - Maintain a high level of customer satisfaction through effective communication and problem resolution - Collaborate with other team members to ensure a seamless customer experience - Follow company guidelines and procedures to ensure quality service delivery

Requirements: - Minimum of 3 years of experience in customer support or a related field - Strong communication skills, both written and verbal - Ability to work independently and meet deadlines - Adaptability and emotional intelligence to handle a variety of customer situations - Confidence and motivation to provide excellent customer service - Ability to multitask and prioritize tasks effectively

Benefits: - Medical coverage - Visa sponsorship for eligible candidates - Free food for work-from-home employees - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Next Games is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. All qualified candidates are encouraged to apply.

Deadline to apply: July 1, 2024

If you meet the requirements and are interested in this position, we encourage you to apply and be a part of our dynamic and growing team at Next Games.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.