Client Service Associate

As a Client Service Associate at Fortum in Vantaa, Uusimaa, Finland, your primary responsibility will be to ensure the highest level of satisfaction for our clients by providing exceptional service and support. This entry-level position is perfect for individuals with at least 1 year of experience looking to kickstart their career in client relations.

Responsibilities: 1. Act as the main point of contact for clients, addressing their inquiries and resolving any issues in a timely and professional manner. 2. Manage and maintain client accounts, ensuring accurate and up-to-date information. 3. Coordinate with internal teams to ensure seamless communication and delivery of services to clients. 4. Assist in the implementation of new client projects, including onboarding and training. 5. Generate reports and analyze data to identify trends and areas for improvement in client satisfaction.

Requirements: 1. Adaptable and resilient personality traits to thrive in a fast-paced and dynamic environment. 2. Strong project management skills with an attention to detail to ensure successful execution of client initiatives. 3. Excellent communication and interpersonal skills to build strong client relationships. 4. Proven ability to work well under pressure and meet deadlines consistently. 5. Proficiency in Microsoft Office Suite and CRM software.

Benefits: - Travel opportunities for client meetings and industry events. - Relocation allowance for candidates outside of Vantaa, Uusimaa. - Remote work flexibility to promote work-life balance.

Working Environment: At Fortum, we encourage a spirit of exploration and taking calculated risks for growth. You will have the opportunity to work alongside a supportive team that values collaboration and innovation.

Deadline to apply: June 27, 2024

Equal Opportunity Statement: Fortum is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.