Client Service Associate - Work from home

Job Description:

Uponor is seeking a motivated and adaptable Client Service Associate to join our team. This is a full-time, remote position based in Espoo, Uusimaa, FI. The ideal candidate will have at least 2 years of experience in a client service or customer service role.

Responsibilities: - Serve as the primary point of contact for clients, providing exceptional service and resolving any issues or concerns in a timely manner - Build and maintain strong relationships with clients through regular communication and outreach - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Develop and implement strategies to improve client satisfaction and retention - Monitor client accounts and proactively address any potential issues - Provide support for sales and marketing initiatives, including attending trade shows and events - Assist with administrative tasks as needed

Requirements: - Bachelor's degree in Business Administration or related field preferred - Strong communication and interpersonal skills - Ability to prioritize and manage multiple tasks simultaneously - Proficiency in Microsoft Office and CRM software - Driven and self-motivated with a passion for delivering exceptional client service - Ability to think strategically and innovate solutions to problems - Willingness to travel as needed

Personality traits: Driven, adaptable Soft skills: Strategic planning, innovation

Benefits: - Free food - Remote work flexibility - Travel opportunities

Working environment: At Uponor, we strive for a harmonious workplace where collaboration and respect prevail. We believe in creating a positive and inclusive environment where all employees can thrive and contribute to the success of the company.

Equal Opportunity Statement: Uponor is an equal opportunity employer and encourages applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Apply now to join our team and make a difference in the world!

Deadline to apply: 2024-05-17

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.