Client Support Representative

As a Client Support Representative at Omocom, you will be responsible for providing exceptional customer service and support to our clients. This entry-level position offers a great opportunity for individuals who are resilient, adaptable, and possess excellent communication skills.

Responsibilities: - Build strong relationships with clients and serve as their main point of contact for any inquiries or issues. - Assist clients with onboarding, troubleshooting, and resolving any issues they may encounter. - Proactively communicate with clients to provide updates, gather feedback, and ensure satisfaction. - Work closely with the sales and technical teams to escalate and resolve complex client issues. - Document client interactions and maintain accurate records in our CRM system. - Collaborate with cross-functional teams to improve processes and enhance the overall client experience.

Requirements: - Strong communication skills, both verbal and written. - Ability to adapt to change and thrive in a fast-paced, dynamic environment. - Demonstrated resilience in handling challenging situations and finding creative solutions. - Bachelor's degree in a relevant field is preferred but not required. - No prior experience is necessary, as we provide comprehensive training for all new hires.

Benefits: - Gym membership to promote employee health and well-being. - Travel opportunities for team-building and professional development. - Profit sharing to reward employees for their hard work and dedication.

Working environment: At Omocom, we thrive in an energetic and rapidly evolving work setting. Our team is composed of passionate individuals who are dedicated to delivering exceptional service to our clients. We encourage collaboration, innovation, and continuous learning to drive growth and success for both our employees and the company.

Equal opportunity statement: Omocom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected.

Deadline to apply: May 31, 2024. Don't miss out on this exciting opportunity to join our team and make a difference in the world of client support at Omocom!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.