Remote Customer Support Associate

Job Description:

Eve-Tech is seeking a Remote Customer Support Associate to join our team in Helsinki, Uusimaa, FI. As a full-time entry-level position, this role is perfect for individuals with at least 1 year of experience in customer support. The ideal candidate will be energetic, reliable, and possess strong time management and critical thinking skills.

Responsibilities: - Provide excellent customer support via phone, email, and chat - Assist customers with product inquiries, troubleshooting, and order processing - Handle customer complaints and provide timely resolutions - Collaborate with other team members to improve customer experience - Document all customer interactions and feedback for future reference

Requirements: - 1 year of experience in customer support or a related field - Excellent communication skills and a customer-oriented mindset - Ability to work independently and as part of a team - Strong time management and organizational skills - Critical thinking and problem-solving abilities

Benefits: - Paid sick leave - Free accommodation (if applicable) - Disability insurance

Working Environment: At Eve-Tech, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We believe in fostering creativity and innovation among our team members, and encourage everyone to share their ideas and contribute to our success.

Deadline to Apply: June 27, 2024

Equal Opportunity Statement: Eve-Tech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.