Live Chat Assistant

Job description:

Canatu is seeking a motivated Live Chat Assistant to join our team in Tampere, Pirkanmaa, Finland. This is a full-time entry-level position requiring at least 1 year of experience. The ideal candidate will be energetic, independent, and possess strong presentation and communication skills.

Responsibilities: - Respond to customer inquiries and provide support via live chat - Assist customers with product information, pricing, and order processing - Troubleshoot and resolve customer issues in a timely and professional manner - Work closely with other departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - High school diploma or equivalent - 1+ years of experience in a customer service or sales role - Excellent communication and listening skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office and CRM software - Fluency in English and Finnish

Benefits: - Free food - Relocation allowance - Life insurance

Working environment: At Canatu, we strive for excellence and uphold high standards in all endeavors. Our team is dedicated to providing the best possible service to our customers and creating a positive work environment for all employees.

Deadline to apply: May 22, 2024

Equal opportunity statement: Canatu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.