Remote Live Chat Representative

Job Description:

We are seeking a Remote Live Chat Representative to join our dynamic team at Tamturbo. As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through our live chat platform. This role requires a high level of professionalism, excellent communication skills, and a passion for helping customers.

Responsibilities: - Respond to customer inquiries and provide support through our live chat platform - Assist customers with product information, technical issues, and troubleshooting - Identify and escalate priority issues to the appropriate team members - Maintain a high level of customer satisfaction and retention - Collaborate with other team members to improve processes and customer experience - Stay up-to-date on product knowledge and industry trends - Meet and exceed performance metrics and goals

Requirements: - 4 years of experience in customer service or a related field - Excellent communication skills, both written and verbal - Ability to multitask and prioritize in a fast-paced environment - Strong problem-solving skills and attention to detail - Passionate about providing exceptional customer service - Resourceful in finding solutions to customer inquiries - Planning and time management skills - Ability to work independently and as part of a team

Benefits: - Employee discounts on Tamturbo products - Travel opportunities for training and conferences - Profit sharing program - Opportunities for career growth and development

Working Environment: At Tamturbo, we believe in fostering a working environment that sparks creativity and motivation. We encourage our employees to think outside the box, take risks, and strive for greatness. Our team is supportive, collaborative, and dedicated to achieving success together.

Equal Opportunity Statement: Tamturbo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: July 1, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Live Chat Representative, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.