Support Officer - Work from home

Job Description:

Neles, a global leader in flow control solutions, is seeking a motivated and energetic individual to join our team as a Support Officer in a full-time, remote work from home position based in Helsinki, Uusimaa, Finland. This entry-level position does not require any prior work experience.

Responsibilities: 1. Provide excellent customer support via phone, email, and chat channels. 2. Assist customers with technical issues and provide solutions in a timely and efficient manner. 3. Work closely with the sales team to ensure customer satisfaction and retention. 4. Conduct research and analysis to help improve customer support processes. 5. Collaborate with other departments to streamline operations and enhance overall customer experience. 6. Maintain detailed records of customer interactions and transactions.

Requirements: 1. Energetic and motivated individual who thrives in a fast-paced environment. 2. Strong negotiation skills and ability to think strategically. 3. Excellent communication skills and the ability to build strong relationships with customers. 4. Comfortable working independently and as part of a team. 5. Proficient in using Microsoft Office suite and other relevant software. 6. Bachelor's degree in a related field is preferred but not required.

Benefits: 1. Company transportation for work-related travel. 2. Remote work flexibility with the opportunity to work from home. 3. Travel opportunities for training and conferences.

Working Environment: At Neles, we embrace a culture that challenges norms and encourages bold thinking. We value diversity and inclusion in our workforce and strive to create a supportive and inclusive environment for all employees.

Deadline to Apply: July 1, 2024

Equal Opportunity Statement: Neles is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive workforce and encourage all qualified individuals to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.